Circle Medical

Texting your doctor

iOS, Android • 2015–2017
Three Circle Medical chat screens: a conversation with the doctor, prescription details and lab results with the doctor's note

Summary

A more accessible way to talk to your doctor. You text your friends, your parents, even your grandparents. Why not your doctor? Chat put the care team, prescriptions, lab results and the doctor's notes in one conversation.

Role

Co-founder, Product & Design

Scope

Messaging, prescription and lab notifications, prescription details, lab results and file history

Messages and Orders

Messages

Quick responses from your care team. A member of the care team replies within the hour and triages every message. Medical questions are answered by the patient's doctor.

Orders

A message goes to the patient automatically when the doctor orders a prescription or a lab. No more rushing to the pharmacy to find the order isn't ready.

Prescription Detail

Can't remember the name of the prescription? It's one tap away at the pharmacy, with the pharmacy's address and phone number and a quick way back to the care team.

A chat with Dr. Shalini Vaid, an automatic message that a prescription is ready, and the prescription's details with the pharmacy's address and phone number
A conversation with the doctor (left), a prescription notification (middle) and the prescription detail (right)

Lab Results

Attachments

When lab results are ready, the doctor shares them with the patient. Results mean little without interpretation, so every result carries the doctor's message with it.

History

Over the course of their care, patients receive many lab results, diagrams, PDFs and images from their doctor. This view keeps them all in chronological order.

A lab results PDF with the doctor's message beneath it, and All Files listing every result and image from the doctor, newest first
Lab results with the doctor's note (left) and the history of shared files (right)